What is the ISO rating?
The Insurance Services Office (ISO) provides what’s known as a Public Protection Classification (PPC) score to communities across the country. This score reflects the effectiveness of local fire protection services—including emergency response, equipment, staffing, and water supply. The scale ranges from 1 to 10, with Class 1 representing the highest level of fire protection and Class 10 indicating little to no recognized protection.
ISO Impacts on the Community
Your community’s ISO rating plays a direct role in how much you pay for homeowners or business insurance. A better ISO score can mean lower insurance premiums, because it indicates a well-prepared and responsive fire district—reducing risk to your property.
At South Lane County Fire & Rescue, we are proud of the investments we’ve made in equipment, training, and 24/7 staffing. These efforts help us maintain a strong ISO rating, which benefits every home, business, and family in our district.
How the ISO Rating Is Determined
ISO evaluates fire protection services based on three core areas:
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Emergency Communications: Evaluates 911 dispatch systems and reliability
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Fire Department Operations: Includes staffing, training, apparatus, response times, and coverage
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Water Supply: Assesses hydrant availability, water pressure, and utility coordination
We also receive additional credit for our community risk reduction programs, including fire prevention inspections, code enforcement, and public education.
Our Commitment
South Lane County Fire & Rescue is committed to continuous improvement and transparency. We work hard to deliver a high level of service that not only protects lives and property—but also supports a strong insurance rating for the entire community.
Questions about our ISO?
We’re happy to answer your questions or provide documentation for your insurance provider.